Gangma Pty Ltd is committed to customer service and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
Gangma Pty Ltd ABN: 85 060 456 911 encompass the following trading names:
KG Taxi Management
Personal Information will be shared within Gangma Pty Ltd and its shareholders.
We have adopted the 13 Australian Privacy Principles (APPs) contained in the Privacy Amendment (Enhancing Privacy Protections) Act 2012 (Cth) (the Privacy Amendment Act) which govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. See www.oaic.gov.au for more details.
What is Personal Information and why do we collect it.
Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers, employment history, educational qualifications and complaint details. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email and from third parties.
We collect your Personal Information for the primary purpose of providing information to you as our customer or potential employee. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.
Sensitive information is defined in APP 3 and the Privacy Act 1988 (Cth) to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information and tax file numbers.
Sensitive information will be collected and used by us only as is reasonably necessary for one or more of the following of our functions or activities:
With your consent
Where required or authorised by law, a ‘permitted general situation’ exists, namely:
To lessen or prevent serious threat to life, health or safety
To take appropriate action in relation to suspected unlawful activity or serious misconduct
For locating a missing person
As may be reasonably necessary for establishing, exercising or defending a legal or equitable claim
As may be reasonably necessary for a confidential alternative dispute resolution process
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such a third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure (i.e. Credit Reporting Agencies if you are applying for credit / are an existing customer); and
Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, interference and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of your Personal Information is or will be stored in customer files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
APP 12 provides you with the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access you’re Personal Information, please make your request to us in writing.
Gangma Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing such information.
Maintaining the Quality of your Personal Information
It is an important part of providing our services to you that your Personal Information is accurate, up to date, complete and not misleading. APP 10 provide that we take reasonable steps to make sure your Personal Information as collected is accurate, up to date, complete and not misleading. It is important that you advise us at the earliest opportunity of any changes to your Personal Information so that our records can be updated. We will take all reasonable steps in accordance with APP 13 to correct your Personal Information where:
We are satisfied the information is inaccurate, out of date, incomplete, irrelevant or misleading, having regard to the purpose for which it is held; or:
You request us to correct your Personal Information.
Anonymity & use of Pseudonyms
APP2 provides individuals with the option of not identifying themselves, or of using a pseudonym. However this provision is not applicable if it is impracticable for Gangma Pty Ltd to deal with you if you have not identified yourself.
305 Kelvin Grove Road
Kelvin Grove Qld 4059
Ph: 07 3356 5422
Fax: 07 3356 2726